zoya7 Privacy Policy

Introduction

zoya7 is a secure and modern online casino and betting platform for players in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information. We manage your information in accordance with the guidelines set out in this Privacy Policy.

Scope of Applicability

This Policy applies to the following:

• All account holders registered on the zoya7.cam website
• Visitors who browse without registering
• Anyone who contacts us (via live chat or email)
• Our affiliates or partner organizations

Information You Provide

When you create an account on zoya7 or use our services, we may collect the following information:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and contact information
• Payment information (bKash, Nagad, Rocket account numbers)
• Documents required for identity verification
• Any information provided via live chat or email

Automatically Collected Information

When you use our platform, some information is collected automatically, such as:

• IP address and device type
• Browser type and version
• Your usage patterns and pages visited
• Session duration and login history
• Information collected through cookies and similar tracking technologies
• Transaction history and betting activity

Information from Third Parties

We may sometimes collect information from trusted third-party sources for identity verification, fraud prevention, and legal compliance. This information is used solely to ensure platform security.

Providing Core Services

The information we collect is primarily used for the following purposes:

• Account creation and management
• Processing deposits and withdrawals (minimum deposit ৳100, minimum withdrawal ৳500)
• Providing bonuses and promotional offers
• Ensuring VIP program benefits
• Providing 24/7 live chat support in Bengali

Security and Compliance

Your information is used to ensure zoya7 remains a secure platform:

• Identity verification and age confirmation (meeting the 21+ age requirement)
• Detecting and preventing fraudulent activity
• Complying with anti-money laundering (AML) policies
• Ensuring responsible gaming
• Addressing cybersecurity threats

Improvement and Personalization

We analyze information to improve your experience and enhance platform quality. This includes game recommendations based on your preferences, personalized promotions, and platform performance improvements.

Technical Security

zoya7 applies industry-standard technical measures to protect your information:

• All data transmissions secured through SSL encryption technology
• Sensitive information stored in encrypted databases
• Regular security audits and penetration testing
• Firewall and intrusion detection systems
• Two-Factor Authentication (2FA) support

Organizational Security

Alongside technical measures, we follow strict security practices at the organizational level. Only authorized personnel may access user information, and only to the extent necessary. All our staff are bound by confidentiality agreements and receive regular training on data protection.

Response to Data Breaches

Should a data breach occur for any reason, zoya7 will act promptly. Affected users will be notified as quickly as possible and effective steps will be taken to address the damage. Our security team remains on alert at all times.

Sharing Data with Third Parties

zoya7 never sells your personal information or transfers it to third parties without authorization. However, limited information may be shared in the following circumstances:

• For payment processing (bKash, Nagad, Rocket) — only information necessary for the transaction
• With identity verification service providers
• With technology service providers (hosting, security)
• Upon request from government authorities due to legal obligations

International Data Transfers

For technical reasons, your information may be stored or processed outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in the destination country and that the transfer is completed in compliance with applicable law.

In the Event of Business Changes

In the event of a future business merger, acquisition, or restructuring, user information may form part of the transferred assets. However, users will be notified in advance and will have the opportunity to close their accounts if they wish.

What Are Cookies and Why Are They Used

Cookies are small text files stored in your browser. zoya7 uses the following types of cookies:

• Essential cookies: Required for the core functionality of the platform — these cannot be disabled
• Functionality cookies: To remember your preferences and settings
• Analytics cookies: To analyze usage patterns and improve the platform
• Security cookies: To detect fraudulent activity

Managing Cookies

You can manage non-essential cookies through your browser settings. Please note that disabling cookies may cause some services to not function correctly. Refer to your browser's help documentation for guidance on managing cookies.

Accessing and Correcting Your Information

You have the following rights regarding personal information associated with your zoya7 account:

• The right to know what information we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of information in certain circumstances
• The right to opt out of marketing communications
• The right to data portability (subject to applicable law)

Account Closure and Data Deletion

You may request to close your account at any time. After account closure, some information may need to be retained for a specified period due to legal and regulatory obligations. Once that period has passed, the information is securely deleted.

Responsible Gaming and Self-Exclusion

zoya7 believes in responsible gaming. If you need help managing your gaming, you will find detailed information on our Responsible Gaming page. During self-exclusion, your information is kept secure and no marketing messages are sent to you during that period.

General Retention Policy

We retain your information only for as long as necessary. The following factors are considered when determining the retention period:

• Time required to provide the core service
• Legal and regulatory obligations (generally 5-7 years)
• Financial transaction records (as required by applicable law)
• Information needed for dispute resolution or legal claims

Secure Deletion Methods

After the designated retention period, information is securely deleted or anonymized. For digital data, industry-standard data deletion methods are used that make recovery impossible.

Age Restriction

zoya7 strictly refuses to provide services to anyone under the age of 21. Our services are for those aged 21 and above only. We do not knowingly collect information from any child or minor. If it is found that information from a minor has been collected for any reason, that account will be closed immediately and the related information will be deleted.

Right to Make Changes

zoya7 reserves the right to modify this Privacy Policy at any time. For significant changes, registered users will be notified by email and the updated date will be clearly stated on this page.

Use After Changes

Continued use of the platform after notification of a policy change will be taken as acceptance of the revised policy. If you do not agree with the new policy, please contact us at [email protected].