zoya7 Terms and Conditions
Please read these terms and conditions carefully before using the zoya7 platform — this is a binding agreement between you and us.
zoya7 ("Platform", "we", "our") operates an online casino and betting service for players in Bangladesh. The terms below govern the relationship between you ("user", "member", "you") and zoya7. This document contains 12 main sections, each covering a separate topic.
Table of Contents
- 1. Definitions and Interpretation
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting and Gaming Policy
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Intellectual Property
- 11. Limitation of Liability
- 12. Changes to Terms and Contact
Definitions and Interpretation
The following words and phrases are used with specific meanings in these terms and conditions:
- "Platform" — The zoya7 website (zoya7.cam) and all associated services.
- "Member" or "User" — Any person who has created an account on zoya7 or used the platform.
- "Account" — A member's registered profile through which they access the services.
- "Bonus" — Any incentive, free bet or additional funds provided by zoya7.
- "Bet" — Any amount of money placed to participate in a game or event.
- "Balance" — The total amount of funds currently held in a member's account.
- "KYC" — Know Your Customer process, through which identity is verified.
In this document, singular words may include the plural and plural words may include the singular, unless the context indicates otherwise. The words "including" or "for example" do not limit any list.
Eligibility and Registration
2.1 Age Requirement
You must be at least 21 years old to use the zoya7 platform. Only those aged 21 or above are permitted to create an account and take part in betting activities. Registration by minors is strictly prohibited and any such account will be closed immediately upon discovery.
2.2 One Account Only
Each individual may create only one account. Creating multiple accounts will result in all accounts being permanently closed and all balances may be forfeited. You may not allow any other person to use your account.
2.3 Accuracy of Registration Information
You must provide accurate, complete and up-to-date information at the time of registration. zoya7 reserves the right to close an account if false information is provided. Please notify the support team if any of your details change.
Account Management
3.1 Protecting Your Login Details
It is entirely your responsibility to keep your username and password confidential. You are responsible for all activities carried out through your account, even if carried out by a third party. If you suspect unauthorised access, go to the zoya7 Login page immediately and change your password.
3.2 Identity Verification (KYC)
zoya7 reserves the right to verify your identity at any time. A National ID card (NID), passport or other government-issued document may be requested for verification. The platform reserves the right to hold withdrawals until KYC is completed.
3.3 Closing an Account
You may request to close your account at any time by contacting support. zoya7 may also temporarily or permanently close an account in the following circumstances:
- If evidence of a breach of terms is found
- If fraud or fraudulent activity is suspected
- If the account has been inactive for an extended period
- In the event of a self-exclusion request under responsible gaming
Deposits and Withdrawals
4.1 Deposit Terms
The minimum deposit amount on zoya7 is ৳100, which can be made via bKash, Nagad and Rocket. Deposits are generally credited to the account instantly. Using third-party payment methods is prohibited — only deposits from an account in your own name will be accepted.
4.2 Withdrawal Terms
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals will be sent via the same payment method used for the deposit. Withdrawals may be held until KYC is completed.
4.3 Currency and Conversion
All transactions on zoya7 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted. zoya7 is not responsible for any fees or charges applied by the payment provider.
Bonuses and Promotions
5.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳5,000. A minimum deposit of ৳100 is required to receive this bonus. The bonus must be wagered 15 times (15x) before it can be withdrawn.
5.2 General Bonus Terms
- Each bonus has its own validity period and any unused bonus will expire at the end of that period.
- Multiple bonuses cannot be used at the same time unless explicitly stated.
- Bets placed with bonus funds will count towards meeting the wagering requirement.
- zoya7 reserves the right to change, suspend or cancel any bonus offer.
- If bonus abuse is found, the bonus and any associated winnings will be cancelled.
5.3 VIP Program
zoya7 has three VIP tiers — Bronze, Silver and Gold. Members can be promoted to a higher tier based on active play. Bronze members receive up to 0.3% weekly cashback, Silver members receive up to 0.7% and Gold members receive up to 1.0% weekly cashback. Full details of VIP benefits will be communicated separately.
Betting and Gaming Policy
6.1 Bet Confirmation and Cancellation
A bet once confirmed generally cannot be changed or cancelled. However, zoya7 reserves the right to cancel a bet in the event of a technical error or human mistake. The full amount will be refunded for any cancelled bet.
6.2 Game Results
All game results are determined by a certified Random Number Generator (RNG). Live casino games are operated by real dealers and broadcast via video streaming. Any dispute regarding a game result must be reported to support within 24 hours.
6.3 Progressive Jackpot
Progressive jackpot winnings are paid out after technical verification. The winning amount is determined by the game provider and paid by zoya7. Standard KYC verification also applies to jackpot winnings.
Prohibited Activities
7.1 Fraud and Deception
- Intentionally exploiting any error or vulnerability in the system
- Creating multiple accounts to obtain bonuses
- Registering with a false identity
- Using the platform for money laundering purposes
7.2 Technical Violations
- Placing bets using automated bots, scripts or software
- Using a VPN or proxy to bypass geographic restrictions
- Accessing the platform's source code, API or database without authorisation
- Attempting to hack or access another member's account
7.3 Collusion
Attempting to win by colluding with other players in live or multiplayer games is strictly prohibited. If such activity is detected, the accounts of all members involved will be closed.
Responsible Gaming
8.1 Our Commitment
zoya7 is firmly committed to responsible gambling. We believe that gambling is a form of entertainment — not a source of income. We have taken various measures to protect our members.
8.2 Setting Limits
Members can set the following limits for themselves through support:
- Daily / weekly / monthly deposit limits
- Maximum amount per single bet
- Session time limits
- Temporary or permanent self-exclusion (Self-Exclusion)
For more information, visit our Responsible Gaming page.
8.3 Protection of Minors
zoya7 is committed to protecting minors (under 21). The use of parental control software is recommended to ensure that no underage member of your household can access the platform.
Privacy and Data Protection
9.1 Data Collection
zoya7 collects your personal information during registration, transactions and use of the platform. This information is used solely for providing services, ensuring security and meeting legal obligations.
9.2 Data Security
Your information is protected by SSL encryption technology. We do not sell or rent personal information to third parties. Information may be shared when required by a valid request from a legal authority.
9.3 Cookie Policy
zoya7 uses cookies to keep the website functioning correctly and to improve your experience. Continued use of the platform is considered consent to the use of cookies. For full privacy details, please read our Privacy Policy.
Intellectual Property
10.1 Ownership
The zoya7 website, its design, logo, content, software and all graphic elements are the exclusive property of zoya7 or its partners. These assets are protected by copyright, trademark and other intellectual property laws.
10.2 Limited Licence to Use
You are granted a limited licence to view the platform's content for personal, non-commercial purposes. Reproducing, distributing, modifying or using any zoya7 content for commercial purposes without prior written permission is prohibited.
Limitation of Liability
11.1 Service Guarantee
zoya7 makes every effort to provide uninterrupted and error-free service, however the service may be disrupted due to technical issues, maintenance or unforeseen circumstances. zoya7 is not liable for any loss arising from such situations.
11.2 Responsibility for Betting Decisions
Your betting decisions are entirely your own. zoya7 is not liable for financial losses. Gambling carries financial risk and by using the platform you acknowledge that risk. Only bet money that you can afford to lose.
11.3 Third-Party Services
Payment methods (bKash, Nagad, Rocket) and game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) are independent third parties. zoya7 is not liable for any failure or delay in their services.
Terms Changes & Contact
12.1 Right to Modify Terms
zoya7 reserves the right to modify these terms and conditions at any time. Members will be notified of important changes via email or platform notifications. Continued use of the platform after any changes will be considered as acceptance of the new terms.
12.2 Dispute Resolution
For any dispute, first try to resolve it directly by talking to our support team. The support team is available 24/7 via live chat in Bengali. If unresolved, send a detailed complaint by email.
12.3 Contact
If you have any questions about these terms and conditions, please contact us:
- [email protected]
- 24/7 Live Chat — available after logging in to the platform